Your privacy is our priority. This policy clearly explains how jaya77 collects, uses, stores, and protects your personal information every time you use our platform.
We believe every user has the right to know how their data is handled. These are the principles that form the foundation of jaya77's privacy commitment.
Jaya77 only collects information that is strictly necessary to provide services to you. We do not collect data that is excessive or irrelevant to the platform's functions.
All data transmitted between your device and jaya77 servers is protected with 256-bit SSL encryption. Sensitive data such as banking information and passwords is stored in fully encrypted form.
Jaya77 does not sell, rent or trade users' personal information to any third party for marketing purposes. Your data belongs entirely to you.
You have the right to access, correct, download or delete your personal data at any time. Data management requests are processed within the specified timeframe at no charge.
We operate in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. All our data management practices are regularly audited.
In the event of any data security incident that may affect your information, jaya77 is committed to notifying affected users within the timeframe required by law.
| Data Type | Example Information | Purpose of Collection | Retention Period |
|---|---|---|---|
| Identity Information | Full name, date of birth, IC/passport number | Identity verification (KYC), account registration, legal compliance | For the duration of the active account + 7 years |
| Contact Information | Email address, phone number | Account communications, transaction notifications, customer support | For the duration of the active account |
| Financial Information | Bank account number, bank name, transaction history | Deposit & withdrawal processing, AML compliance | 7 years after the last transaction |
| Technical Data | IP address, device type, web browser | Account security, fraud detection, service improvement | 12 months |
| Game Data | Betting history, win/loss records | Dispute resolution, responsible gaming compliance | 5 years |
| Cookie Data | Session preferences, language settings | Enhanced user experience, platform analytics | Until deleted by the user |
Jaya77 takes user privacy very seriously. This Privacy Policy explains in detail how we collect, use, disclose and protect your personal information when you use the website, mobile app and other services provided by jaya77.
We operate in compliance with the provisions of Malaysia Personal Data Protection Act 2010 (PDPA) and committed to ensuring your personal information is always handled in a responsible, transparent, and secure manner.
Your Consent: By registering or using the jaya77 platform, you give us your consent to collect and use your personal information as described in this Privacy Policy. You may withdraw that consent at any time by contacting our team, though this may affect our ability to provide services to you.
This policy applies to all users of the jaya77 platform, including website visitors, registered users and mobile app users. We encourage you to read this document carefully and to contact us should anything require further clarification.
Jaya77 collects various types of information to provide you with a safe, efficient and enjoyable service. This information falls into two main categories:
Information you provide directly:
Information collected automatically:
Note: We do not collect precise device location data unless you grant explicit permission through the jaya77 mobile app settings. This permission can be revoked at any time via your device settings.
The information we collect is used solely for the following purposes, and we ensure each use is consistent with the original purpose of collection:
Marketing Unsubscribe: You may opt out of receiving marketing emails at any time by clicking the "unsubscribe" link at the bottom of any promotional email from jaya77, or by contacting our support team directly.
Jaya77 does not sell, rent, or trade users' personal information to third parties for commercial purposes. However, in certain circumstances, we may need to share data with trusted third parties for the following purposes:
Important: All third parties that receive jaya77 user data are required to comply with our privacy policy and applicable data protection laws. We conduct due diligence checks on all third-party partners before sharing any user data.
Protecting your personal information is jaya77's primary responsibility. We implement multiple layers of technical and organisational security measures to keep your data safe at all times:
Important Reminder: While we take all reasonable precautions, no security system is perfect. You also play an important role in protecting your account by using a strong password, not sharing your login credentials, and always logging out when you are done using the platform.
Under the Malaysia Personal Data Protection Act 2010 and international best practices, you have the following rights regarding the personal data we hold:
To exercise any of the above rights, please contact our privacy team. We will process your request within 30 business days of receipt. In complex cases, this period may be extended to up to 60 days with prior notice to you.
Jaya77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
Cookie Controls: You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the jaya77 platform. For more information on managing cookies, refer to your web browser's help section.
The jaya77 platform is exclusively for users aged 18 years and above. We do not knowingly collect, use or disclose personal information from individuals under the age of 18.
If we find that personal information of a minor has been collected without proper verification, we will immediately take the following steps:
If you suspect that an underage user is accessing the jaya77 platform, please report it to our support team immediately.
In certain situations, your personal data may be transferred to, stored in or processed in countries outside Malaysia. This occurs primarily when we use cloud services or international technology providers.
Jaya77 ensures that any cross-border data transfers are:
Additional Information: If you would like to know more about the protection mechanisms used for cross-border data transfers, you may contact our Privacy Officer for detailed information.
Jaya77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. All changes will take effect upon publication of the updated version on this website.
For significant changes, we will notify you via:
The "Updated" date at the top of this document indicates when the Privacy Policy was last reviewed. We encourage you to check this page periodically to stay informed about how we protect your personal information.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact the jaya77 Data Privacy Officer through the following channels:
Response Time: We are committed to responding to all privacy-related enquiries within 3 working days. For formal data management requests, please clearly state the type of request and the relevant account information to help us process it promptly.
If you are not satisfied with how we handle your privacy complaint, you have the right to refer the matter to the Malaysian Communications and Multimedia Commission (MCMC) or the relevant data protection authority.